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Who is Automation Consulting Pty Ltd?
Find out more below.
A word from our founder
"The Australian retail market is shifting. More consumers move to e-commerce for purchasing; brick & mortar store are causing retail giants to struggle with massive overheads...we are building a better way for shoppers to connect with retailers at scale."
Who is Fabrice?
Born in Carlton, Australia, Fabrice worked with the largest technology firms globally specialising in areas of: Data, Integration, Automation & AI.
With a background both Technology & Psychology Fabrice aims to revolutionise the retail industry by building connected experiences between the digital and physical fronts using generative AI.
Our trusted process
What is our story?
Why was Automation Consulting born?
“Well, in early 2023, I was walking around Kobe, Japan for a solo holiday, and I was admiring how amazing their customer service was. No matter where you went, you were always greeted with a smile, and always felt a sense of welcoming where-ever you went.
For example, if they knew you were from Australia, you would get a little Australian flag at some restaurants, and would make the effort to speak your language instead of theirs.
As I walked home, I thought about how I could take that skill of customer service/sales and replicate back home in Australia.
I looked into the latest AI LLM models and saw that current models on the market aren’t made for shoppers and aren’t made for businesses. So myself and one of my best friends started working together to design a retail experience that truly understood customers needs. I guess that’s pretty much the story of Automation Consulting and Retail Experiences.”
– Fabrice Jiew, CEO
Year Founded
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LLMs Deployed
Customer Satisfaction Increase
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Leads Generated
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Meet our team
Meet the leaders behind Automation Consulting.
Fabrice
CEO
Bac Dam
Chief Technical Officer
Angelie
Marketing & Project Manager
