IT consulting services for Australian businesses that need the decision made properly. We audit what you’re running, tell you what to fix first, and put a number on what each fix returns.
Expensive decisions, made on thin evidence
The evidence is thin because most of it comes from someone with a stake in the answer. Unlike most IT consulting firms, we resell nothing and bundle no retainer, and our own engineers build what we recommend.
Avoiding a bad call is the floor. These are the four places a technology decision earns its keep.
Unused seats, overlapping tools, and cloud that grew on its own. Usually the first thing an audit pays for.
The quote that took three days, the order re-keyed by hand. Fix those and they stop limiting what you can sell.
Costed, sequenced, and independent of anyone selling you software, so it gets funded instead of deferred.
Exposure, continuity, and recovery quantified, so protection gets funded before the incident rather than after.
Every recommendation we make, we have delivered somewhere before. Here is what our IT consulting and services work has produced for businesses across Australia.
Every Amex payment Pay processes needs a verified business address, or it stops. We scoped the risk, then built the workflow that clears it in seconds across two markets.
The existing chatbot was written off as a cost line. We rebuilt it as an AI consultant for a major Australian flooring retailer, turning visitors into booked quotes around the clock.
The advice was to stop patching the spreadsheets and build the platform. Standard Access moved beyond servicing into full toolkit asset management, and we built what made it deliverable at scale.
A technology review that found the revenue, not just the risks. We built TOIPA from scratch, a paid program that runs itself and sustains Link Foundation’s free core services.
Where your technology is today, what to change in what order, and what each stage costs and returns. IT strategy consulting sequenced by payback, and revisited with you quarterly.
An independent read of your systems, integrations, licences, and spend: what it is costing, where it is quietly failing, and what we would leave alone.
Independent IT procurement consulting: ERP, CRM, cloud, or line-of-business platform shortlisted against your actual requirements and scored in the open. We take no commission from any vendor.
Where you are exposed, what it would cost you, and what to close first, plus the business continuity plan and disaster recovery position behind it, written so a board can act on it.
The seats nobody uses, the overlapping tools, the cloud spend that grew on its own. Usually the fastest money an IT consultant finds.
How your systems should talk to each other, and which manual work between them is worth handing to process automation, scoped before anyone writes code.
The part most IT consulting firms hand back to you. Our own engineers do the migrations, integrations, and builds, or we manage whoever does. Most clients start with the assessment and keep us for delivery.
Tell us the symptom and we’ll tell you what it usually turns out to be, and what the status quo is costing you.
Tell us what’s not working
Sits in the first conversation and stays accountable for the recommendation long after it is made.
Pressure-tests every technical recommendation against what it takes to actually run it in production.
Your single point of contact once a recommendation becomes work. Owns scope, timelines, and comms.
Runs the assessment, mapping your processes and finding what is worth changing before anything gets bought.
Fill out the form and we’ll be in touch within the hour. In that first chat, we’ll:
Since going live we’ve cut admin time by over 60%, reduced stock issues, sped up reporting, and improved guest response times. It paid for itself quicker than expected.
Their ability to translate complex AI concepts into clear, actionable strategies tailored to each client’s needs is exceptional. Their consulting approach is both strategic and hands-on.
They took the time to understand how we operate, pinpointed areas that needed tightening up, and implemented practical solutions that have genuinely improved our turnaround times and overall clarity.
Automation Consulting has been excellent to work with. Their team demonstrates strong expertise, clear communication, and a commitment to delivering value. Highly recommended!
Independent, paid advice on the technology decisions a business cannot safely make on its own: what to run, what to replace, what to spend, and in what order. It produces a systems audit, a costed roadmap, and a recommendation. Ours carries through to delivery.
An IT consultant assesses how a business runs on technology and says what to change: auditing systems and spend, mapping processes, evaluating vendors, reviewing security and risk, and sequencing it into a costed roadmap. The good ones stay involved while it is implemented.
Ask what they earn on the other side of the advice. Most IT consulting companies are resellers or managed service providers, so the assessment leads to a contract or a licence margin. Tech consulting firms and tech consulting companies sell the same work under another name, so the question applies to them too. Ask three things: do you resell what you recommend, who builds it, and what happens if you are wrong. The answers separate IT consulting firms in Australia fairly quickly.
Scope and duration. IT consulting is engagement-based: a defined question, assessed and answered. A fractional CTO is ongoing leadership embedded in your business. Clients often start with the first and move to the second.
No. Our office is in Sydney, but we deliver IT consulting services across Australia and will meet in person anywhere in the country. Workshops run on site or remotely.
Nothing. We will go through what you are running, what is not working, and whether an IT consulting engagement is even the right answer, before you commit to anything.