Automation Consulting — the firm behind Australia's automation and AI projects
Our philosophy
Every business runs two versions of itself: the one operating today, and the one it's capable of becoming. We build the systems that close that gap strategy first, technology second.
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In delivered project value — automation, AI and bespoke systems supporting growth initiatives across industries.

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Engineers, strategists and specialists, embedded with client teams for long-term operational success.

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Countries our teams operate across, delivering around the clock for Australian businesses.

Our expertise

Built for what comes next

Automation Consulting expertise in practice

Most businesses aren’t short on technology. They’re short on technology that fits — tools stacked on tools, each one solving yesterday’s problem and quietly creating tomorrow’s.

Our expertise lives at the intersection the industry keeps splitting apart: strategy and engineering. The people who map your operation are the same people who design, build and run the systems behind it — automation, AI and integration, sharpened by years of delivery across industries — from retail and logistics to finance, real estate and government.

So our work doesn’t end at the recommendation. It ends when the system is live, your team can run it without us, and the numbers have moved.

That’s Automation Consulting.

Our approach

Strategy first. Build second. Measure always.

The same discipline runs through every engagement — understand how you work, design what fits, and prove it in the numbers.

01 The Sit-Down

We map how your organisation actually runs — the manual steps, the workarounds, the friction nobody talks about.

02 The Workshop

We identify what’s missing between where you are and where your strategy needs you to be.

03 The Blueprint

We turn what we’ve learned into an architecture and a roadmap — detailed enough to build on, flexible enough to adapt.

04 Build, Test, Deliver

We build in focused sprints, test rigorously, and ship to production. We stay until the outcome is measurable.

WHY CHOOSE US

We Find Root Causes
& Build Solutions
That Stick

That’s the difference. We’re not here to sell software or bill hours — we’re here to fix what’s actually slowing your business down, and leave you with systems that keep working long after the engagement ends.

You Own What We Build

No black boxes, no lock-in — we build systems your team owns, stay until they work, and train your people to run them without us.

Advice Without an Agenda

We recommend what works, not what pays us — no kickbacks, no tech you don’t need. If something won’t work, we’ll say so.

Your Outcomes, Our Standard

No A-team and B-team — every engagement gets our best people, and we measure our impact by your outcomes, not our visibility.

The kind of team you’d want
in your corner when things get complex.

Quietly confident. Knowledgeable. Down to earth. We listen, we push back when needed, and we deliver with calm confidence.

Fabrice Jiew

Fabrice Jiew

Founder & CEO
Bac Dam

Bac Dam

Co-founder & CTO
Michael Zajer

Michael Zajer

Delivery Manager
Hebe Nguyen

Hebe Nguyen

Automation Strategy Consultant
Jonathan Chen

Jonathan Chen

Technology Strategist
Samone Hulley

Samone Hulley

Senior Marketing Manager
Htet Wai Yan

Htet Wai Yan

Tech Lead
Daniel Vu

Daniel Vu

Magento Developer
Ario Dwiponco

Ario Dwiponco

Odoo Developer
Kallie Hoang

Kallie Hoang

Marketing Manager
Nga Bui

Nga Bui

Recruitment Consultant

“We want to be known as where the best ideas
and best people go to work and have fun growing together.

How can we help

Tell us what’s slowing you down

Fill out the form and we’ll be in touch. In that first chat, we’ll:

  • Map your pain points
  • Pinpoint the fastest-payback quick wins
  • Agree a clear next step
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