of professional services firms struggle with manual timesheet collection and reconciliation each billing cycle
Bill More. Admin Less. Grow Faster.
Time tracking fails. Proposals drag. Client data lives in silos. We automate the admin so you can focus on billable work and strategic growth.
The Aussie automation partner rated
The Industry Landscape
The operating reality on the ground: repeated admin, disconnected platforms, and avoidable delay across critical workflows.
of billable time is lost due to poor time tracking and manual administrative processes in consulting firms
is the average time to create and approve proposals in professional services, with much of this being manual work
of professional services revenue is consumed by administrative overhead that could be reduced through automation
Where Professional Services Feel the Friction
Time Tracking Burden
Manual timesheet management requiring constant chasing and reconciliation, reducing billable utilisation.
Proposal Generation Overhead
Partners spending hours on proposals and contracts that could be generated from templates automatically.
Fragmented Client Information
Client data scattered across email, documents, and multiple systems with no unified view for relationship management.
Manual Invoicing & AR
Billing and accounts receivable requiring manual compilation and follow-up, delaying cash flow.
Knowledge Management Gaps
Firm knowledge trapped in individual documents and inboxes, not searchable or accessible across teams.
Resource Allocation Complexity
Capacity planning and project staffing done in spreadsheets without real-time visibility into availability.
Our Professional Services Capabilities
Built to remove friction where it actually lives: across systems, approvals, reporting, and the handoffs your team currently carries manually.
Time Tracking & Billing Integration
Connect timesheets directly to billing systems for automated invoicing and improved utilisation tracking.
Billing OpsProposal & Contract Automation
Generate proposals and contracts from templates with client data automatically populated.
Proposal FlowClient Data Management
Unify client information from email, documents, and systems into one accessible knowledge base.
Client Data HubFinancial Systems Integration
Connect practice management with accounting platforms for real-time financial visibility and reporting.
Finance StackKnowledge Management Systems
Make firm knowledge searchable and accessible across teams with connected document and communication systems.
Knowledge GraphResource Planning & Allocation
Real-time visibility into team capacity and project staffing with automated resource management.
Capacity ViewNot sure where to start? Tell us what’s slowing your business down — we’ll map the fastest fix.
Discuss your projectThe leadership behind the work
Fabrice Jiew
Founder & CEOWho your leadership team deals with — accountable from first conversation to go-live.
Bac Dam
Co-founder & CTOOwns the build decisions — systems that hold up in production and run 24/7.
Michael Zajer
Delivery ManagerYour single point of contact while we build — owns scope, timelines, and comms.
Hebe Nguyen
Automation Strategy ConsultantMaps your processes and finds the automations worth building — before anything gets built.
Tell us what’s slowing you down
We’ll be in touch within 30 mins to:
- Map your pain points
- Pinpoint the fastest-payback quick wins
- Agree a clear next step
- 100% Client return rate
- 5.0 Rated on Google
- $2M+ Delivered project value
Hear it straight from
the leaders we work with
Since going live we’ve cut admin time by over 60%, reduced stock issues, sped up reporting, and improved guest response times. It paid for itself quicker than expected.
Their ability to translate complex AI concepts into clear, actionable strategies tailored to each client’s needs is exceptional. Their consulting approach is both strategic and hands-on.
They took the time to understand how we operate, pinpointed areas that needed tightening up, and implemented practical solutions that have genuinely improved our turnaround times and overall clarity.
Automation Consulting has been excellent to work with. Their team demonstrates strong expertise, clear communication, and a commitment to delivering value. Highly recommended!
Common Questions
We map where the admin drag sits inside your billable work — time tracking, billing, proposals, document generation, practice management — then connect and automate those handoffs so your team spends its hours on client work, not re-entry. Every engagement starts with a free diagnostic Sit-Down before we recommend anything.
Yes — that’s most of what we do for firms. We’re platform-agnostic: practice management platforms, time-and-billing tools, document management, CRMs and accounting systems like Xero or MYOB. The goal is one source of truth for every matter, client and invoice, syncing in real time.
Usually not. Most firm stacks don’t need replacing — they need connecting. We integrate what’s already working and only recommend replacing a system when it’s a genuine bottleneck. Either way, you own everything we build and we’ll tell you honestly which is which.
It depends on scope, which is why we scope first. Quick wins — a single integration, a billing or document automation — typically land within a few weeks. Larger builds are staged so client delivery is never interrupted: each stage goes live and starts paying for itself before the next one begins.
Every engagement starts with the free Sit-Down. From there, most work runs either as a fixed-scope build — priced and timelined before we start — or as an ongoing arrangement with our team embedded alongside yours. You own everything we build, and there are no lock-in contracts: if we’re not delivering, you walk.
Security is designed in from the start, not patched on later. We’re happy to work under your NDA; least-privilege system access, secure credential handling, Australian data residency where required, and clear data-handling agreements are standard practice — we work with clients in banking and government, so professionally privileged data sits comfortably inside the same discipline. See our security page for the full picture.