IT Consulting Services Sydney
that earns its invoice

IT consulting Sydney businesses can hold to account — independent of every vendor, run from an office in the CBD, and every recommendation carries the number it is expected to return.

The Aussie automation partner rated 5 stars on Google

What we’ve delivered

Where strategy meets results

Backed by real client outcomes. Here’s what building the right technology has actually delivered.

Built the Program That Funds the Mission project
10× team growth
New income stream Non-profit / Healthcare

Built the Program That Funds the Mission

We built TOIPA from scratch — a paid program that runs itself, generating the revenue that sustains Link Foundation’s free core services.

The Infrastructure Behind a Bigger Offering project
24/7 self-serve ordering
New service line Construction

The Infrastructure Behind a Bigger Offering

Standard Access wanted to move beyond servicing into full toolkit asset management. We built the platform that makes it deliverable at scale.

From Website Chat to Nearly $1M in Revenue project
$1M revenue
New revenue channel Retail & E-commerce

From Website Chat to Nearly $1M in Revenue

We built an AI consultant for a major Australian flooring retailer that turns visitors into booked quotes — a lead channel that didn’t exist before.

The Automation Keeping Amex Payments Flowing project
2 markets, 1 build
Revenue protected Fintech & Payments

The Automation Keeping Amex Payments Flowing

Every Amex payment Pay processes needs a verified business address — or it stops. We built the workflow that delivers it in seconds, no one in the loop.

Local, not notional

An IT consulting company Sydney businesses can actually get hold of

We work out of Level 57, 25 Martin Place, in the Sydney CBD — a few minutes from Wynyard and Martin Place stations. If you are in the city, the first conversation happens across a table rather than over a video call, and the people in that room are the people who do the work.

That matters more than it sounds. A great deal of IT consulting in Sydney is sold by one team and delivered by another, or scoped by a partner and executed by whoever is on the bench. We do not run an A-team and a B-team. The consultant who maps your systems is the one who writes the roadmap and stands behind the build.

We are independent of every vendor we assess. No reseller agreements, no referral commissions, no partner tier we are trying to protect — so a recommendation to keep what you already own is as available to us as a recommendation to replace it.

Working with us in Sydney

OfficeLevel 57, 25 Martin Place
Sydney CBD NSW 2000
Direct line+61 2 8035 3424
First conversationFree, roughly an hour, in person in the CBD or remote — whichever suits. No pitch deck.
Who turns upA senior consultant, every time. Never a salesperson with a technical resource to follow.
Beyond the CBDWe work across Greater Sydney — North Sydney, Parramatta, Macquarie Park, the Inner West — and nationally from here.
What we take on

IT consulting services Sydney businesses actually need

Seven lines of work. Most engagements start with one and widen once the first has paid for itself.

01

IT Strategy & Technology Roadmap

A costed three-year plan your board can approve — what gets replaced, what gets kept, what it costs, and in what order. Written to be executed, not filed.

02

IT Audit & Systems Assessment

An independent read on what you are actually running: where it is fragile, where you are paying twice, and which systems are quietly capping how fast the business can grow.

03

Technology Selection & Vendor Evaluation

We hold no reseller agreements, so the shortlist is built from your requirements rather than our margin. We sit on your side of the table through the negotiation.

04

Security, Risk & Business Continuity

Where a breach or an outage would actually hurt, what it would cost per day, and the controls and recovery plan that close the gap — documented for your insurer and your auditor.

05

IT Cost & Licence Optimisation

Licence sprawl, overlapping tools, and renewals nobody re-tendered. Usually the first thing we look at, because it is usually the fastest money back.

06

Data, Integration & Automation Advisory

Getting your systems talking, so reporting stops being a monthly export-and-reconcile exercise and the manual re-keying between platforms disappears.

07

Implementation & Delivery

The part most IT consulting firms hand to somebody else. Our own engineers build what we recommended, and stay on it until it is measurably working.

08

Not sure which one you need?

That is what the first conversation is for. Most people arrive with a symptom — costs creeping, a system nobody trusts, a decision that keeps getting deferred — not a service name.

Working outside Sydney, or want the detail on how we scope and price this? Read our full IT consulting services.

Why Automation Consulting

What usually goes wrong, and what we do instead

Most IT consulting engagements in Sydney end with a document. Ours end with something running. We are engineers who consult, not consultants who subcontract engineering — which is why we are willing to be measured on whether the recommendation actually worked.

No vendor allegiance
We hold no reseller agreements and take no referral commissions. The shortlist is built from your requirements, and “keep what you have” is a conclusion we are free to reach.
We build what we advise
The recommendation and the delivery come from the same team. Nothing gets handed to a partner, and nobody gets to blame the implementation for a bad strategy.
A number, not an adjective
Every recommendation carries the return it is expected to produce and how we will know. If we cannot put a number against it, we will tell you that too.
How it runs

You see the cost before you commit.

Four stages, and you can stop after any of them. Nothing is scoped or priced until stage three.

01 The Sit-Down

An hour, free, in the CBD or remote. We listen to the symptom and tell you honestly whether it is a problem worth paying us for.

02 The Assessment

We go through what you are running, what it costs, and where the risk sits — and put a number on the gap between that and where you need to be.

03 The Roadmap

A sequenced, costed plan — what changes, in what order, what it returns, and what happens if you do nothing. Board-ready.

04 Delivery

Our engineers build it, in sprints, against the numbers agreed in stage three. We stay until those numbers show up.

Where we’re experts

The sectors driving Sydney’s economy

Financial services in the CBD, professional firms across the city, logistics and government out west — each carries its own compliance load and its own legacy. We have worked in all of them.

Discuss your project

The kind of team you'd want
in your corner when things get complex.

Quietly confident. Knowledgeable. Down to earth. We listen, we push back when needed, and we deliver with calm confidence.

Fabrice Jiew

Fabrice Jiew

Founder & CEO
Bac Dam

Bac Dam

Co-founder & CTO
Michael Zajer

Michael Zajer

Delivery Manager
Hebe Nguyen

Hebe Nguyen

Automation Strategy Consultant
Jonathan Chen

Jonathan Chen

Technology Strategist
Samone Hulley

Samone Hulley

Senior Marketing Manager
Htet Wai Yan

Htet Wai Yan

Tech Lead
Daniel Vu

Daniel Vu

Magento Developer
Ario Dwiponco

Ario Dwiponco

Odoo Developer
Kallie Hoang

Kallie Hoang

Marketing Manager
Nga Bui

Nga Bui

Recruitment Consultant

“We want to be known as where the best ideas
and best people go to work and have fun growing together.

Let us help you

Tell us what’s slowing you down

We’ll be in touch within 30 mins to:

  • Map your pain points
  • Pinpoint the fastest-payback quick wins
  • Agree a clear next step
  • 100% Client return rate
  • 5.0 Rated on Google
  • $2M+ Delivered project value
What clients say

Hear it straight from
the leaders we work with

Their ability to translate complex AI concepts into clear, actionable strategies tailored to each client’s needs is exceptional. Their consulting approach is both strategic and hands-on.

Tram Bui
Tram Bui
Senior Product Designer

They took the time to understand how we operate, pinpointed areas that needed tightening up, and implemented practical solutions that have genuinely improved our turnaround times and overall clarity.

Terry Wong
Terry Wong
CEO, Fundex Capital

Automation Consulting has been excellent to work with. Their team demonstrates strong expertise, clear communication, and a commitment to delivering value. Highly recommended!

John
John
Senior Developer
Quick Q&A

Common Questions

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