Build the software your business needs when off-the-shelf tools stop fitting.
The Aussie automation partner rated
Automation Consulting builds bespoke systems for Australian businesses that have outgrown off-the-shelf software. We replace the workarounds with purpose-built software shaped to your operation: internal platforms, custom portals, operational systems, CRMs, workflow applications and the data infrastructure underneath them.
Built around how your business works. Designed to pay for itself.
We are an Australian custom software development company. We build what no off-the-shelf product covers, and you own the code when it ships.
Bring critical processes, data and workflows into a platform designed around the way your organisation actually operates.
Build repeatable processes into the software so more customers, transactions or locations don’t create the same increase in administration.
Off-the-shelf software gives every business roughly the same capabilities. Custom software can encode the processes, knowledge and customer experience that make your organisation different.
Bring information from across the business into a single system so leaders can see what is happening without relying on spreadsheets, manual reporting or conflicting versions of the truth.
Bespoke software development that pays its own way. Each one replaced spreadsheets and manual handoffs a business had outgrown, and is now the system it runs on.
Standard Access wanted to grow beyond servicing into toolkit asset management. We built the bespoke self-service platform that delivers it: clients order, track services, manage documents, and communicate in one place.
Three intake forms and the sorting that went with them became one. We built TOIPA from scratch: a paid program that runs itself and sustains Link Foundation’s free core services.
Give customers, suppliers, dealers or partners secure access to the information and actions relevant to them, through customer portals, supplier portals, dealer platforms, self-service ordering and account management.
Build the core software that manages the way work moves through your organisation: job tracking, scheduling, fulfilment, field operations, inventory and service delivery.
Create a CRM around your actual sales or service model when generic CRM platforms require too many workarounds, covering lead management, quoting, relationship management, account workflows and customer history.
API-first platforms built on REST, GraphQL, and webhooks, connecting your systems and opening the door to partner ecosystems.
Build digital products and experiences customers interact with directly, such as web applications, booking systems, quoting tools, self-service experiences and account platforms.
Turn complex, multi-step business processes into applications that guide people through the right actions, approvals and exceptions.
Those are examples. If off-the-shelf can’t do it, we can probably build it.
Tell us what you need builtCustom software has to live in the stack you have. We build on the major clouds and integrate with the business systems your team already works in every day.
Business thinking and engineering in the same team.
Before choosing architecture or writing code, we understand what the system needs to change for the business.
The people defining the requirement work alongside the people responsible for building it, so less gets lost between what was promised and what ships.
Because we work across software, integrations, automation and AI, we don’t need to force every requirement into custom code.
Custom software becomes part of the way your business operates. We support, maintain and improve it as requirements change.
A custom build needs experienced people behind it: someone to keep it commercially honest, someone to make the technical calls, someone to own delivery.
The person your leadership team deals with, accountable from first conversation to go-live.
Owns the build decisions, and the systems that have to hold up in production and run 24/7.
We’ll respond within 30 minutes and help you identify where automation could create the most value.
Since going live we’ve cut admin time by over 60%, reduced stock issues, sped up reporting, and improved guest response times. It paid for itself quicker than expected.
Their ability to translate complex AI concepts into clear, actionable strategies tailored to each client’s needs is exceptional. Their consulting approach is both strategic and hands-on.
They took the time to understand how we operate, pinpointed areas that needed tightening up, and implemented practical solutions that have genuinely improved our turnaround times and overall clarity.
Automation Consulting has been excellent to work with. Their team demonstrates strong expertise, clear communication, and a commitment to delivering value. Highly recommended!
Custom software development is the design and development of software around the specific requirements of an organisation, rather than configuring a mass-market product to meet those requirements. This can include internal platforms, operational systems, customer portals, custom CRMs, databases and purpose-built applications.
We think commercially before we think technically. Every system we build starts with business value: what it needs to do for your operations, your customers, and your long-term worth, rather than what features go in sprint one.
Our custom software development services include solution design, application development, internal platforms, portals, operational systems, custom CRMs, databases, integrations, testing, deployment and ongoing support.
Yes. Custom systems can be designed to connect with existing CRM, ERP, finance, customer service, cloud and data platforms through APIs, webhooks and other integration methods.
It depends on the scope, integrations, complexity and requirements of the system. A focused business application may be delivered incrementally within weeks, while larger operational platforms require staged delivery over a longer period.
We normally recommend defining the smallest useful version first, getting it into use and expanding from real feedback.
Nothing. The first conversation is always free. We’ll map your situation, show you what’s possible, and give you a clear scope before you commit to anything.
