Intelligent workflows that add capacity without adding headcount.
The Aussie automation partner rated
Automation Consulting is an Australian AI automation company that designs, builds and supports intelligent automation across the systems your business already uses. We combine AI, workflow automation and integrations to reduce manual work, increase capacity and improve how information moves through your organisation.
Our AI automation consulting starts with the business outcome. We identify where AI adds value, where simpler rules-based automation is the better answer, and how the solution should fit into your existing technology environment. Then our consultants and engineers take it through design, implementation, deployment and optimisation.
Across customer service, finance, reporting, operations and internal workflows, we prioritise the opportunities with the clearest commercial value first. Your team spends less time on repetitive work and more on customers, decisions and growth.
As an Australian AI automation company, we build around the operational work that costs you the most.
Increase capacity without growing your team at the same rate. Automate high-volume, repeatable work so your people can focus on decisions, customers and growth.
Take manual, process-heavy tasks off your team’s plate. Intelligent workflows can handle requests, update systems, process information and move work forward automatically.
Bring your tools, data and workflows together so information moves automatically between systems instead of relying on manual handoffs and double handling.
Use AI to analyse information, surface what matters and trigger the next step, so the things that need a person get to them sooner.
We design AI automation solutions around specific operational problems. Here’s how Australian organisations replaced spreadsheets and manual intake with connected workflows their operations now run on.
Standard Access’s asset data lived in spreadsheets on a shared drive. The company moved beyond servicing into full toolkit asset management, on a platform their operations now run from.
Three intake forms and the sorting that went with them became one. We built TOIPA from scratch: a paid program that runs itself and sustains Link Foundation’s free core services.
Build AI agents that can understand requests, retrieve information, make decisions within defined boundaries and take action across your systems: internal assistants, task execution, triage, research, approvals and multi-system workflows.
Automate repetitive, rules-based work across your business: approvals, data entry, reporting, notifications and multi-step operational processes.
Explore Process & Workflow Automation →Use AI and automation to resolve common enquiries, qualify customers, retrieve information and involve your team when human judgement is needed.
Explore Customer Service Automation →Connect AI and automation with the CRM, ERP, finance, customer service and operational platforms your organisation already uses.
Explore Systems Integration Services →Use AI to extract, classify, validate and interpret information from documents, emails, forms and unstructured data, then send it into the systems and workflows that need it.
Keep your automations reliable and relevant with ongoing monitoring, maintenance and continuous improvement as your systems and business processes change.
Tell us what’s slowing your business down and an AI automation consultant will help identify where automation would make the biggest difference.
Find my automation opportunitiesWe build across AI platforms, automation tools, cloud environments, APIs and business systems, so a new workflow fits the stack you have.
The people identifying the opportunity work alongside the engineers responsible for building it, so there’s no handoff between a strategy consultancy and an implementation provider.
We agree the outcome and what it’s worth before choosing a model or a platform.
We design integration, monitoring, exception handling and human review in from the start.
We build with clear access, monitoring and documentation so your organisation understands how the automation works and where people remain in control.
AI automation needs experienced people behind it: someone to design the workflows, someone to make the technical calls, someone to own the outcome.
Finds the highest-value automation opportunities and keeps every AI initiative commercially practical.
Leads the technical design of automation across systems and integrations, so each solution is reliable and maintainable.
We’ll respond within 30 minutes and help you identify where automation could create the most value.
Since going live we’ve cut admin time by over 60%, reduced stock issues, sped up reporting, and improved guest response times. It paid for itself quicker than expected.
Their ability to translate complex AI concepts into clear, actionable strategies tailored to each client’s needs is exceptional. Their consulting approach is both strategic and hands-on.
They took the time to understand how we operate, pinpointed areas that needed tightening up, and implemented practical solutions that have genuinely improved our turnaround times and overall clarity.
Automation Consulting has been excellent to work with. Their team demonstrates strong expertise, clear communication, and a commitment to delivering value. Highly recommended!
AI automation services combine artificial intelligence, workflow automation and system integrations to do work that would otherwise be manual: interpreting information, making decisions within set boundaries, generating responses, moving data between systems and escalating exceptions to people. The right solution pairs deterministic automation for predictable steps with AI where language, judgement or unstructured information is involved.
AI automation fits across customer service, operations, finance, reporting and internal workflows. Common examples include document processing, data entry, customer enquiries, approvals, system updates and notifications.
The best opportunities are usually high-volume, repetitive processes with clear inputs, predictable steps and a measurable business outcome. We help identify where automation can create the strongest return first, rather than trying to automate everything at once.
Yes. Our AI automation services are designed to fit around your current setup. We use APIs, workflow automation, cloud platforms and UI automation where appropriate to connect the systems your team already works in.
Usually, no. In many cases, the biggest opportunity is to make your existing systems work better together. Our systems integration and automation services connect platforms, move information between them and remove the manual work that sits between your existing tools.
It depends on the workflow and the systems involved. Smaller automations can often be live within weeks. Complex, multi-system workflows we roll out in stages, and we recommend starting with one high-value use case and expanding once it pays off.
Yes. Once an automation is live, we monitor it, fix issues and keep improving it as your systems and processes change.
Yes. Sydney is our home base and we deliver AI automation services across Australia, remotely and on site. Our AI automation consultants work directly with Australian organisations from opportunity assessment through to implementation, integration and ongoing optimisation.
Look for a company that can demonstrate working production systems, measurable client outcomes, integration capability, clear ownership arrangements and an approach to monitoring, security and human oversight.
Nothing. You can also get up to 20 hours of automation work before you commit to anything.
