Fractional CTO Services

CTO / CIO as a Service — senior technology leadership embedded in your business, setting the strategy, leading the delivery, and owning the outcomes, without the cost or commitment of a full-time executive.

Your business has outgrown how it handles technology

You’ve built something real. Now technology needs to keep pace with where you’re going — not just where you’ve been. This is the point where growing businesses bring in a fractional CTO.

Technology challenges a fractional CTO takes off your plate
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You’re the de facto CTO
Technology decisions are landing on your desk — and pulling you away from the business.
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No technical sounding board
When vendors or developers tell you something, you have no way to pressure-test it.
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Technology is becoming a bottleneck
Growth is on the table. The technology layer needs to be ready for it.
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Past decisions are compounding
Choices made two years ago are constraining what’s possible today.

Problems we’ve already solved

Those problems aren’t hypothetical to us — here’s what our fractional CTO services have delivered for real businesses across Australia.

The Infrastructure Behind a Bigger Offering project
24/7 self-serve ordering
New service line Construction

The Infrastructure Behind a Bigger Offering

120+ sites nationwide Every spreadsheet retired

A fractional CTO engagement in practice — we set the strategy for Standard Access’s move into toolkit asset management, then led the build that delivers it at scale.

The Automation Keeping Amex Payments Flowing project
2 markets, 1 build
Revenue protected Fintech & Payments

The Automation Keeping Amex Payments Flowing

Verified in seconds No one in the loop

Technology ownership where the stakes are revenue: every Amex payment Pay processes needs a verified business address — or it stops. We designed and built the workflow that delivers it.

Built the Program That Funds the Mission project
10× team growth
New income stream Non-profit / Healthcare

Built the Program That Funds the Mission

2 platforms delivered 3 intake forms merged into 1

From strategy to shipped product — we built TOIPA from scratch, a paid program that runs itself and generates the revenue that sustains Link Foundation’s free core services.

From Website Chat to Nearly $1M in Revenue project
$1M revenue
New revenue channel Retail & E-commerce

From Website Chat to Nearly $1M in Revenue

1,448 leads generated 10.86% conversion to quote

Spotting the opportunity, picking the technology, owning the build — an AI consultant for a major Australian flooring retailer that turns visitors into booked quotes, 24/7.

What we deliver

Fractional CTO services that cover both the strategy and the hands-on delivery.

01

Fractional CTO

A part-time CTO for your business: technology strategy, vendor management, team leadership, and board-level reporting.

02

Technology Audits

Comprehensive review of your current technology stack, SaaS tools and spend, processes, and team capabilities.

03

Roadmap Development

Prioritised technology roadmaps aligned to your business strategy and budget.

04

Vendor Selection

Independent vendor evaluation and selection based on your requirements, not commissions.

05

Transformation Delivery

Hands-on leadership to implement the strategy — managing vendors, teams, and timelines.

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Not sure which of these you need?

That’s what the first conversation is for. Bring the situation — we’ll bring the options, the trade-offs, and a clear recommendation.

Talk it through with a CTO

How we transform

From assessment to implemented change — how a fractional CTO engagement runs.

01

Assess

We audit your technology, processes, and team capabilities — a clear picture of where you are, and the gaps.

02

Plan

We build a prioritised roadmap aligned to your business goals and budget.

03

Execute

We lead the implementation — managing vendors, teams, and timelines.

04

Measure

We track outcomes against KPIs and adjust the strategy as needed.

Who needs a fractional CTO

Businesses at a technology crossroads.

01

Growth Stage

Companies scaling rapidly and need technology to keep pace with the business.

02

Post-Acquisition

Merging technology stacks, teams, and processes after an acquisition.

03

Legacy Modernisation

Replacing outdated systems that are holding the business back.

04

Digital-First Pivot

Traditional businesses moving to digital-first operations and customer experiences.

05

Pre-Investment

Getting your technology house in order before raising capital or going to market.

06

Board Reporting

Translating technology progress into language the board understands.

What clients say

Don’t take our word for it...
Hear it straight from the leaders we work with

100%
Satisfaction rate

Their ability to translate complex AI concepts into clear, actionable strategies tailored to each client’s needs is exceptional. Their consulting approach is both strategic and hands-on.

Tram Bui
Tram Bui
Senior Product Designer

They took the time to understand how we operate, pinpointed areas that needed tightening up, and implemented practical solutions that have genuinely improved our turnaround times and overall clarity.

Terry Wong
Terry Wong
CEO, Fundex Capital

Automation Consulting has been excellent to work with. Their team demonstrates strong expertise, clear communication, and a commitment to delivering value. Highly recommended!

John
John
Senior Developer

The leadership behind the work

Fabrice Jiew

Fabrice Jiew

Founder & CEO

Who your leadership team deals with — accountable from first conversation to go-live.

Bac Dam

Bac Dam

Co-founder & CTO

Owns the build decisions — systems that hold up in production and run 24/7.

Michael Zajer

Michael Zajer

Delivery Manager

Your single point of contact while we build — owns scope, timelines, and comms.

Hebe Nguyen

Hebe Nguyen

Automation Strategy Consultant

Maps your processes and finds the automations worth building — before anything gets built.

How can we help

Tell us what’s slowing you down

Fill out the form and we’ll be in touch. In that first chat, we’ll:

  • Map your pain points
  • Pinpoint the fastest-payback quick wins
  • Agree a clear next step
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Common questions

Still have questions? Reach out