Process Automation Consulting

Reports that build themselves, data that moves itself, approvals that chase nobody — we automate the manual work inside your business and keep it running 24/7, without adding headcount.

Get your first automation, free

Tell us what’s manual and we’ll be in touch within the hour.

Manual processes cost more than time

It’s not just costing hours — it’s costing growth. Our process automation consulting services take that work off your team’s plate.

Manual process automation — automating business processes from a laptop
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Manual data entry
Re-keying data between systems is paid time software should own, and every rekey risks an error reaching a customer.
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Growth capped by headcount
Every new client adds manual work, so growth means more hiring, capacity tied to payroll, not systems that scale.
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Approval bottlenecks
Deals, invoices, and new hires sit idle waiting for sign-off, lost cycle time on revenue and delivery, every week.
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Compliance & audit exposure
Manual, undocumented steps leave no audit trail, real exposure in banking, insurance, and any regulated process.

Where automation shows up in your margins

Hours saved is the headline number. These four are what actually changes in the business.

Headcount you never have to add

Volume grows without the next hire, because the work that used to scale with it no longer does.

Errors that stop reaching customers

Re-keyed data and skipped steps disappear once the process runs itself every time.

Cash collected sooner

Invoices, approvals, and follow-ups that fire on schedule instead of when somebody remembers.

Capacity back on the work that sells

Your team spends the day on customers rather than on moving data between systems.

Get a number on your processes

Problems we’ve already solved

Those problems aren’t hypothetical to us — here’s what process automation has delivered for real businesses across Australia.

The Infrastructure Behind a Bigger Offering project
24/7 self-serve ordering
New service line Construction

The Infrastructure Behind a Bigger Offering

Every spreadsheet retired 100% order visibility

Standard Access wanted to move beyond servicing into full toolkit asset management. We built the platform and the workflows that make it deliverable at scale.

Built the Program That Funds the Mission project
10× team growth
New income stream Non-profit / Healthcare

Built the Program That Funds the Mission

2 platforms delivered 3 intake forms merged into 1

We built TOIPA from scratch — a paid program that runs itself, generating the revenue that sustains Link Foundation’s free core services.

What we can automate

If it’s repetitive and rule-based, our business process automation consultants can automate it. Where it isn’t, AI picks up the judgement calls.

Data Sync & ETL

Automated data movement between systems with validation, transformation, and error handling built in.

Approval Workflows

Multi-step approval chains with escalation rules, deadline tracking, and audit trails.

Document Workflow Automation

Invoices, contracts, reports, and compliance documents that generate, route, and file themselves — from templates you control.

Client Onboarding

End-to-end onboarding flows that create accounts, send welcome sequences, and provision access.

Notification Routing

Intelligent alerting that sends the right information to the right person at the right time.

AI Workflow Automation

Where rules run out: AI agents that read messy inbound documents and free-text requests, work out what they are, and route them correctly — no template, no fixed format required.

Don’t see your process here?

These are examples, not limits. If your team does it manually, chances are we can automate it.

Tell us what’s eating your hours

The leadership behind the work

Fabrice Jiew

Fabrice Jiew

Founder & CEO

Who your leadership team deals with — accountable from first conversation to go-live.

Bac Dam

Bac Dam

Co-founder & CTO

Owns the build decisions — systems that hold up in production and run 24/7.

Michael Zajer

Michael Zajer

Delivery Manager

Your single point of contact while we build — owns scope, timelines, and comms.

Hebe Nguyen

Hebe Nguyen

Automation Strategy Consultant

Maps your processes and finds the automations worth building — before anything gets built.

Let us help you

Tell us what’s slowing you down

Fill out the form and we’ll be in touch within the hour. In that first chat, we’ll:

  • Map your pain points
  • Pinpoint the fastest-payback quick wins
  • Agree a clear next step
Trusted by Australian leaders
Carpet Court Standard Access Pay.com.au The Link Foundation AOD Universal Fans
What clients say

Don’t take our word for it...
Hear it straight from the leaders we work with

100%
Satisfaction rate

Their ability to translate complex AI concepts into clear, actionable strategies tailored to each client’s needs is exceptional. Their consulting approach is both strategic and hands-on.

Tram Bui
Tram Bui
Senior Product Designer

They took the time to understand how we operate, pinpointed areas that needed tightening up, and implemented practical solutions that have genuinely improved our turnaround times and overall clarity.

Terry Wong
Terry Wong
CEO, Fundex Capital

Automation Consulting has been excellent to work with. Their team demonstrates strong expertise, clear communication, and a commitment to delivering value. Highly recommended!

John
John
Senior Developer

Common questions

Still have questions? Reach out