Energy & Utilities

Technology built for Australia’s growing energy sector

Automation Consulting helps energy businesses connect systems, automate operations, build purpose-built software and put AI to work across projects, assets, field teams, customers and back-office operations.

The Aussie automation partner rated 5 stars on Google

The Industry Landscape

Australia’s energy system is scaling fast and getting harder to operate

More generation, storage, distributed assets and customer-side technology are entering Australia’s energy system. That growth creates opportunity, but it also creates more projects, assets, data, systems and operational complexity for the businesses behind it.

75.4 GW

of generation and storage now sits in the national grid connection pipeline, a pipeline that grew 42 per cent in a single financial year

61.4%

of small-customer complaints to energy retailers are about billing, the largest single category in the regulator’s quarterly reporting

3.9m

rooftop solar installations now feed the national electricity market, and every one is a connection, a meter and a settlement record to keep straight

Our Perspective

More infrastructure creates more operational complexity.

As energy becomes more distributed, the businesses behind it have more assets to manage, more systems to connect and more information moving between projects, field teams, customers and finance. AEMO itself is progressing a national Consumer Energy Resources Data Exchange to support organisation-to-organisation data sharing as distributed energy becomes a larger part of the electricity system.

Source: AEMO

The opportunity isn’t just to build more energy infrastructure. It’s to build the digital operating environment that lets it scale.

Our Approach

Build the operating systems your energy business needs to scale.

Automation Consulting helps energy and utilities businesses bring those moving parts together. We connect existing platforms, automate manual workflows, build the software that is missing and create the data foundations needed for practical AI.

One connected view of operations

Bring information together across projects, assets, customers, finance and field operations.

More capacity without more administration

Automate repetitive coordination, reporting, data movement and processing.

Better visibility as you scale

Give leadership reliable operational information without waiting for manual reports.

Technology that can evolve with the market

Build integration, automation and custom systems around changing business models and requirements.

The goal isn’t another layer of technology. It’s an operating environment where project, asset, field, finance and customer information moves when it should, teams work from trusted data, and growth doesn’t create the same increase in administration.

Sector Coverage

Who We Work With Across The Energy Sector

The systems problem looks different at each end of the sector. These are the operating models we build for.

Generation & Renewables

Solar, wind and hydro operators running construction, commissioning and generation assets at once.

Battery Storage & Firming

Storage and firming businesses where dispatch, warranty and performance data decide the revenue.

EV Charging Networks

Charging operators scaling sites faster than their asset, billing and support processes can follow.

Energy Retail & Metering

Retailers and metering coordinators where billing accuracy and customer admin carry the margin.

Networks, Water & Gas

Distribution and utility businesses with large asset bases, field crews and regulated reporting.

Mining, Resources & Industrial Energy

Resource and industrial operators managing their own generation, consumption and energy contracts.

Our Solutions

Our Energy & Utilities Capabilities

Built to remove friction where it actually lives: across systems, approvals, reporting, and the handoffs your team currently carries manually.

Asset & Maintenance Management Project Accounting & Job Costing Field Service & Crew Workflows Meter Data & Billing Automation Recurring & Usage-Based Billing Regulatory, Safety & ESG Reporting Multi-Entity Finance & Consolidation Operations & Market Dashboards Customer Operations & AI Support

Asset & Maintenance Management

One register for generation assets, network plant and meters, with maintenance raised from runtime and condition data instead of a calendar reminder.

Asset Register

Project Accounting & Job Costing

Live cost, committed spend and margin against every project and milestone, reported while the build can still be corrected.

Project Margin

Field Service & Crew Workflows

Jobs dispatched, completed and closed out on a phone, with asset, safety and compliance data captured once, in the field, by the person doing the work.

Field Jobs

Meter Data & Billing Automation

Interval and settlement data validated on arrival, exceptions routed to the right person, and invoices raised without a spreadsheet step in the middle.

Billing Run

Recurring & Usage-Based Billing

Subscription, offtake, demand and usage charges billed correctly as tariffs, contracts and indexation change underneath them.

Tariffs & Contracts

Regulatory, Safety & ESG Reporting

Safety, environmental, market and listed-entity reporting compiled from connected systems, with the audit trail already attached.

Compliance Pack

Multi-Entity Finance & Consolidation

Consolidation across entities, project vehicles and joint ventures, with intercompany, revenue recognition and month-end handled in the flow of work.

Group Finance

Operations & Market Dashboards

Generation, availability, cost and customer numbers in one live view, so operations, trading and finance argue from the same figures.

Live KPIs

Customer Operations & AI Support

Connections, moves, outage updates and billing enquiries answered and resolved automatically, with a clean handover to your team when a human should take it.

Customer Ops

Not sure where to start? Tell us which part is hurting most, the project reporting or the billing run, and we will map the fastest fix.

Discuss your project
Platforms

We work with the platforms your business already runs on

We are platform-agnostic. Where an ERP is the right answer we implement one, and where it is not we connect and automate what you already have, including the SCADA, metering and field systems the ERP will never replace.

Microsoft Dynamics 365
Salesforce
Microsoft Azure
Amazon Web Services
Microsoft Power Automate
UiPath
n8n
Make
Zapier
OpenAI
Anthropic
Google Cloud

The leadership behind the work

Fabrice Jiew

Fabrice Jiew

Founder & CEO

Who your leadership team deals with — accountable from first conversation to go-live.

Bac Dam

Bac Dam

Co-founder & CTO

Owns the build decisions — systems that hold up in production and run 24/7.

Michael Zajer

Michael Zajer

Delivery Manager

Your single point of contact while we build — owns scope, timelines, and comms.

Hebe Nguyen

Hebe Nguyen

Automation Strategy Consultant

Maps your processes and finds the automations worth building — before anything gets built.

Let us help you

Tell us what’s slowing you down

We’ll respond within 30 minutes and help you identify where automation could create the most value.

  • Identify the workflows worth automating first
  • Pinpoint the quickest payback
  • Agree a clear next step
  • 100% Client return rate
  • 5.0 Rated on Google
  • $2M+ Delivered project value
What clients say

Hear it straight from
the leaders we work with

Their ability to translate complex AI concepts into clear, actionable strategies tailored to each client’s needs is exceptional. Their consulting approach is both strategic and hands-on.

Tram Bui
Tram Bui
Senior Product Designer

They took the time to understand how we operate, pinpointed areas that needed tightening up, and implemented practical solutions that have genuinely improved our turnaround times and overall clarity.

Terry Wong
Terry Wong
CEO, Fundex Capital

Automation Consulting has been excellent to work with. Their team demonstrates strong expertise, clear communication, and a commitment to delivering value. Highly recommended!

John
John
Senior Developer
Quick Q&A

Common Questions

Still have questions? Reach out